Service Agreement
Scope of our services
Through this website, we OnBarco.com, provide the opportunity to book our Fishing Charter and Boat services. By making a reservation through OnBarco.com you will enter into a direct contractual relationship witch is legally binding.
PRICING & EXTRA COSTS
- Price Calculation:
The rental price is always payable in advance and depends on the services booked and/or the number of participants. For further details, please refer to our price list.
- Transportation:
We included two way transportation for our clients depending the services that was booked. When this extra services is not included in the booking we always offer our clients to book this extra services separately.
INCLUDED:
- Deep Sea Fishing 4 hours
- Deep Sea Fishing Full Day
- Night Fishing
Extra FEE!
- Romantic Tour - For guests from the Touareg there is a 30€ extra FEE!
NOT Included:
- Whale watching - Can be booked separately
- Private Charter - Can be booked separately
- Pricing transport service:
- The price quoted for transportation services is always a one-way trip and for a MAXIMUM of 4 people!
- Airport Rabil – 10€ one way
- The main bus stop in Sal Rei – 10€ one way
- The Riu Karamboa – 10€ one way
- The Riu Place – 10€ one way
- Royal Horizon – 10€ one way
- Villas Praia Chaves – 10€ one way
- The Riu Touareg – 15€ one way
Depending on the location on the island, the minimum charge to another address not listed above is €15 each way.
- Grace period
A grace period of maximum 30 minutes will be granted from the specified pick-up time, after which they will be classified as a “No-show”. Please note, there will be no refunds granted for a “No-show” of the client!
The payment options
payment options
Cancelation policy
- When "you" the client cancels:
- We have a free cancelation policy if the customer cancels at least 5 days before the booking date. Only in this case we will refund our customers 100% of the amount already paid. If you cancel after this date, there will be no refund and you, the customer, will forfeit all deposits paid.
- When "we" OnBarco.com needs to cancel:
- Our client(s) will always get a 100% refund if "we" Onbarco.com are responsible for cancelling the booking. This can be due to a scheduling issue(s) on behalf of the captain, mechanical issues or bad weather conditions.
REBOOKING
- The rebooking can be made depending on the availability of the respective service. We always charge an administration fee of 30€, except in the following cases:
- You want to reschedule 5 days prior then the booking date.
- The booking was canceled by "us" OnBarco.com
- The booking was canceled by one of our partners
Responsibilities and Conduct
Our Captains may, at their sole discretion, end a charter or service prematurely and return to port if he/she determines that any guest’s safety is in jeopardy. Excessive alcohol consumption, illegal drug use, destructive behavior, or illegal activity of any kind are not tolerated aboard any of our vessels. If the guide or captain decides to end the fishing trip prematurely for these reasons, the customer has no right for any kind of refund at all!
- Identification:
- Every person coming on board must be able to identify themselves to the authorities with official identification: Identity card or passport.
ADULTS ONLY - MINIMUM AGE
- The minimum age for all activities is 16 years! We do not make exceptions to this minimum age under any circumstances, nor do we provide refunds or compensation in the event of misinformation by the customer(s).
RELIABILITY
Subject to the limitations set out in these Terms, we will only be liable for direct damages, payments or contracts due to defects attributable to our obligations in relation to our services, up to a total amount equal to the total cost of your booking as stated in the confirmation email (whether it is one case or a series of cases). However, neither we nor any of our affiliates are responsible for:
(i) loss or any punitive, special, indirect or consequential damages for loss of production, profits, revenue, contracts, customers or reputation
(ii) errors relating to information (description, including rates, availability and classifications) of the charters available on our website
(iii) services or products offered by OUR PARTNERS
(iv) suffer any loss, damage or expense (direct, indirect, consequential or punitive) arising out of or in connection with the use, unavailability or delay of our website, or (v) for any damage, loss or expense (personal injury, death, damage to property, direct or indirect, special, consequential or punitive damages), suffered, or contract payment, either by acts (laws), errors, breaches, negligence (gross), willful misconduct, omissions, failures, misrepresentation, objective responsibility outside the contract (in whole or in part) attributable to OUR PARTNERS (its employees, directors, employees, agents, representatives or affiliates), including a cancelation (partial), overbooking, strike, natural disaster or other beyond our control.
- Personal items:
We are not liable in any case for the loss of | theft of | or damage to any personal belongings or items left, stored, or transported in or on the vehicle(s) by the customer or other persons, during or after the activity.
Under no circumstances the client(s) is it permitted to:
- Commit Violation of Cabo Verdean law, or the conditions and terms of this contract.
- Operate any of our vehicles or the electronic equipment
- There are no animals allowed on our vehicles.
- take care of the equipment that was provided
- drug or forbidding products
INSURANCE
WE ARE INSURED888
- Personal items:
We are not liable in any case for the loss of | theft of | or damage to any personal belongings or items left, stored, or transported in or on the vehicle(s) by the customer or other persons, during or after the activity.
Jurisdiction
The parties agree that this is a legally binding document in Cabo Verde. No action arising out of the transactions under this Agreement may be brought by either party more than one year after the cause of action accrues. In the event of a dispute over this Agreement, this will be construed in accordance with the laws of Cabo Verde, and any litigation or arbitration must be brought in the appropriate region of Cabo Verde. If any part of this Agreement is found to be unenforceable by a court of competent jurisdiction, the remainder of the Agreement shall remain in full force and effect.
- Arbitration:
In the event that the Parties are unable to resolve amicably any dispute or claim for damages arising under this Agreement, the Parties agree to resolve such dispute or claim for damages by arbitration. The arbitration shall be conducted in PRAIA, CABO VERDE, in accordance with the rules of the Cabo Verde Arbitration Law in force at that time, with one (1) arbitrator selected by mutual agreement of the parties.
If the parties cannot agree on an arbitrator, the Cabo Verde Arbitration Association shall select an arbitrator from the National Panel of Arbitrators. The arbitration shall be governed by the laws Cabo Verde. The parties agree that the arbitrator may not award punitive damages to either party and agree to be bound by the arbitrator’s findings. The arbitrator’s award may be rendered by any court of competent jurisdiction.